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Take a breath. You're in the right place.

If you're being scammed right now, or you just realised: you don't need to read anything else.
Just tap the button that fits your situation.

📞 Call 017 — INCIBE (Spain) Free, confidential cybersecurity helpline, 24 hours a day. They'll walk you through your specific case, step by step. 🚨 Call 112 — Emergency (Spain) If you're in immediate physical danger, or someone is pressuring or coercing you in person right now.
🏦 Call your bank NOW Use the number on the back of your card or in your official app (never one you were sent by text or email). Tell them: "I've been a victim of fraud, I want to block this transaction."
🔒 Did you share a password or code? Change it right now on the real service (type the address yourself — never use the link you were sent).

After you've called, in this order:

  1. Take screenshots of the conversation, message or listing, before it disappears.
  2. Report it to the police, in person or online.
  3. Notify the platform (WhatsApp, Wallapop, your bank, etc.) about the account or number that scammed you.
  4. Once you're calmer, read the full step-by-step guide (in Spanish) so you don't miss anything.